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  • Date / Time:

     Thursday, 28th Sept - 9:30am to 12:30pm  ( by webinar)  

    Overview:

    The IHF Skillnet 'X' (formerly known as Twitter) for Hotels course will help participants to grasp a better understanding of how to use 'X' to promote their hotel or business, with topics including best practice tips, improving engagement, the key tools in the platform, and using 'X' for advertising. On completion, participants will have developed a better sense of the recent and current changes and strengths and capabilities of 'X', and will have learned how to use the platform to maximise the impact of their social media activity, as well as how to reach new audiences.  

    Content includes:

    • Who is using 'X' as a platform for communications
    • 'X's role as a communications platform in the hotel sector
    • Best practices for posting, engaging etc
    • Recently changed features - what's been added and removed
    • 'X' for events, campaigns & media visibility
    • Spaces on 'X'
    • Communities on 'X' and Verified on 'X'
    • Premium features on 'X'
    • Advertising on 'X' platform
     

    Subject Matter Expert:

    Felicity McCarthy At Spark Digital, we help businesses of all sizes with their digital marketing or social media marketing needs.  

    Fee:

    Members €65 pp Non Members €85 pp  

    Booking:

    Book online below. For more information, email Dervla O’Neill at oneilld@ihf.ie  or call 086 083 6626 for more information
  • Date and duration:

    Thursday 19th October 2023 – (2 Hours)

    10am to 12 noon (Online)  

    Who should attend: 

    HoDs and HR / Hotel Managers  

    Overview:

    This course is designed for those who previously attended Phase One, earlier this year. It provides an open forum to discuss your strategy with others; share the success and failures and glean from the experiences of others. We will share success stories for you to truly understand the benefits of continuing with your strategy A guest speaker will discuss the important of wellbeing and it contributes to a better customer experience and the reduction is staff turnover.  

    Content:

    • Check in – where are you at today in terms of your wellbeing strategy implementation
    • Success and failures – opportunity to share what went well and what have been the challenges or blockers to success
    • Case study – Company success stories
    • Guest Speaker – To discuss the Benefits of a "people first" approach; happy staff means happy customer
     

    Trainers:

    The trainer is provided by HR Suite  

    Fee:

    IHF Skillnet is offering this as a complimentary course but you need to register below: Places are limited to 15 people.
  • Out of stock

    – The A-Z of Hotel Revenue Management

     

    Click here to download the brochure.

     

    Dates:

    4 Tuesdays: 13th, 20th and 27th February - 5th March 2024

    The format is 10am - 1pm (Online)

    About the Programme:

    A Revenue Management programme aimed at hospitality professionals with an entry level knowledge of Revenue Management, who would like to grow this knowledge and gain a practical understanding of revenue management principles. The programme will also support the development of employees currently working within reservation and front office roles, providing them with revenue management skills.

    What you will learn:

    • Revenue Management Concepts and Metrics
    • Pricing and Segmentation
    • Distribution and Technology
    • Choosing a competitive set
    • The importance of reputation management
    • Monitoring industry trends – current and future
    • How effective collaboration between the Revenue, Sales & Marketing functions contribute to commercial success
    • How to build and lead an effective and proactive revenue culture within your property
    • Tips on remaining agile in an ever changing environment

     

    Trainers:

    Deirdre McDonald and Amanda O’Donovan of the Innovate Room  

    Price €195 pp  - for Members

    Price €250 pp - for non-Members  

    This course is limited to 20 people.

    For more information, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie
  • – The A-Z of Hotel Revenue Management

     

    Click here to download the brochure.

     

    Dates:

    4 Wednesdays: 13th March - 3rd April 2024

    The format is 10am - 1pm (Online)

    About the Programme:

    A Revenue Management programme aimed at hospitality professionals with an entry level knowledge of Revenue Management, who would like to grow this knowledge and gain a practical understanding of revenue management principles. The programme will also support the development of employees currently working within reservation and front office roles, providing them with revenue management skills.

    What you will learn:

    • Revenue Management Concepts and Metrics
    • Pricing and Segmentation
    • Distribution and Technology
    • Choosing a competitive set
    • The importance of reputation management
    • Monitoring industry trends – current and future
    • How effective collaboration between the Revenue, Sales & Marketing functions contribute to commercial success
    • How to build and lead an effective and proactive revenue culture within your property
    • Tips on remaining agile in an ever changing environment

     

    Trainers:

    Deirdre McDonald and Amanda O’Donovan of the Innovate Room  

    Price €195 pp  - for Members

    Price €250 pp - for non-Members  

    This course is limited to 20 people.

    For more information, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie
  • – The A-Z of Hotel Revenue Management

     

    Click here to download the brochure.

     

    Dates:

    4 Tuesdays: 16th January - 6th February 2024

    The format is 10am - 1pm (Online)

    About the Programme:

    A Revenue Management programme aimed at hospitality professionals with an entry level knowledge of Revenue Management, who would like to grow this knowledge and gain a practical understanding of revenue management principles. The programme will also support the development of employees currently working within reservation and front office roles, providing them with revenue management skills.

    What you will learn:

    • Revenue Management Concepts and Metrics
    • Pricing and Segmentation
    • Distribution and Technology
    • Choosing a competitive set
    • The importance of reputation management
    • Monitoring industry trends – current and future
    • How effective collaboration between the Revenue, Sales & Marketing functions contribute to commercial success
    • How to build and lead an effective and proactive revenue culture within your property
    • Tips on remaining agile in an ever changing environment

     

    Trainers:

    Deirdre McDonald and Amanda O’Donovan of the Innovate Room  

    Price €195 pp  - for Members

    Price €250 pp - for non-Members  

    This course is limited to 20 people.

    For more information, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie
  • Out of stock

    – The A-Z of Hotel Revenue Management

     

    Click here to download the brochure.

     

    Dates:

    8th - 29th March 2022

    The format is 10am - 1pm (Online)

     

    Who should Attend:

    Those with an entry level knowledge of Revenue Management, who would like to grow this knowledge and gain a practical understanding of revenue management principles. The programme will also support the development of employees currently working within reservation and front office roles, providing them with revenue management skills

    Course outline (key topics):

    Revenue Management Concepts and Metrics

    Pricing and Segmentation

    Distribution and Technology Choosing a competitive set

    The importance of reputation management

    Monitoring industry trends – current and future

    How effective collaboration between the Revenue, Sales & Marketing functions contribute to commercial success

    How to build and lead an effective and proactive revenue culture within your property

    Tips on remaining agile in an ever changing environ  

     

    Trainers:

    Deirdre McDonald and Amanda O’Donovan of the Innovate Room  

    Price €195 pp  - for Members

    Price €250 pp - for non-Members  

    This course is limited to 20 people.

    For more information, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie
  • Out of stock

    – The A-Z of Hotel Revenue Management

     

    Click here to download the brochure.

     

    Dates:

    Thursday, 16 February, Time: 10am - 1pm Thursday, 23 February, Time: 10am - 1pm Thursday, 2 March, Time: 10am - 1pm Thursday, 9 March, Time: 10am - 1pm

    Fully Online

     

    Who should Attend:

    Those with an entry level knowledge of Revenue Management, who would like to grow this knowledge and gain a practical understanding of revenue management principles. The programme will also support the development of employees currently working within reservation and front office roles, providing them with revenue management skills

    Course outline (key topics):

    Revenue Management Concepts and Metrics

    Pricing and Segmentation

    Distribution and Technology Choosing a competitive set

    The importance of reputation management

    Monitoring industry trends – current and future

    How effective collaboration between the Revenue, Sales & Marketing functions contribute to commercial success

    How to build and lead an effective and proactive revenue culture within your property

    Tips on remaining agile in an ever changing environ  

     

    Trainers:

    Deirdre McDonald and Amanda O’Donovan of the Innovate Room  

    Price €195 pp  - for Members

    Price €250 pp - for non-Members  

    This course is limited to 20 people.

    For more information, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie
  • Out of stock

    – The A-Z of Hotel Revenue Management

     

    Click here to download the brochure.

     

    Dates:

    Thursday, 12 January, Time: 10am - 1pm Thursday, 19 January, Time: 10am - 1pm Thursday, 26 January, Time: 10am - 1pm Thursday, 9 February, Time: 10am - 1pm

    Fully Online

     

    Who should Attend:

    Those with an entry level knowledge of Revenue Management, who would like to grow this knowledge and gain a practical understanding of revenue management principles. The programme will also support the development of employees currently working within reservation and front office roles, providing them with revenue management skills

    Course outline (key topics):

    Revenue Management Concepts and Metrics

    Pricing and Segmentation

    Distribution and Technology Choosing a competitive set

    The importance of reputation management

    Monitoring industry trends – current and future

    How effective collaboration between the Revenue, Sales & Marketing functions contribute to commercial success

    How to build and lead an effective and proactive revenue culture within your property

    Tips on remaining agile in an ever changing environ  

     

    Trainers:

    Deirdre McDonald and Amanda O’Donovan of the Innovate Room  

    Price €195 pp  - for Members

    Price €250 pp - for non-Members  

    This course is limited to 20 people.

    For more information, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie
  • Out of stock

    – The A-Z of Hotel Revenue Management

     

    Click here to download the brochure.

     

    Dates:

    2nd - 23rd November 2023 (4 mornings)

    The format is 10am - 1pm (Online)

     

    Who should Attend:

    Those with an entry level knowledge of Revenue Management, who would like to grow this knowledge and gain a practical understanding of revenue management principles. The programme will also support the development of employees currently working within reservation and front office roles, providing them with revenue management skills

    Course outline (key topics):

    Revenue Management Concepts and Metrics

    Pricing and Segmentation

    Distribution and Technology Choosing a competitive set

    The importance of reputation management

    Monitoring industry trends – current and future

    How effective collaboration between the Revenue, Sales & Marketing functions contribute to commercial success

    How to build and lead an effective and proactive revenue culture within your property

    Tips on remaining agile in an ever changing environ  

     

    Trainers:

    Deirdre McDonald and Amanda O’Donovan of the Innovate Room  

    Price €195 pp  - for Members

    Price €250 pp - for non-Members  

    This course is limited to 20 people.

    For more information, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie
  • – The A-Z of Hotel Revenue Management

     

    Click here to download the brochure.

     

    Dates:

    4 Tuesdays: 5th, 12th, 19th & 26th November 2024

    The format is 10am - 12.30pm (Online)

    About the Programme:

    A Revenue Management programme aimed at hospitality professionals with an entry level knowledge of Revenue Management, who would like to grow this knowledge and gain a practical understanding of revenue management principles. The programme will also support the development of employees currently working within reservation and front office roles, providing them with revenue management skills.

    What you will learn:

    • Revenue Management Concepts and Metrics
    • Pricing and Segmentation
    • Distribution and Technology
    • Choosing a competitive set
    • The importance of reputation management
    • Monitoring industry trends – current and future
    • How effective collaboration between the Revenue, Sales & Marketing functions contribute to commercial success
    • How to build and lead an effective and proactive revenue culture within your property
    • Tips on remaining agile in an ever changing environment

     

    Trainers:

    Deirdre McDonald and Amanda O’Donovan of the Innovate Room  

    Price €195 pp  - for Members

    Price €250 pp - for non-Members  

    This course is limited to 20 people.

    For more information, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie
  • Out of stock

    – The A-Z of Hotel Revenue Management

     

    Click here to download the brochure.

     

    Dates:

    21st September - 12th October 2023

    The format is 10am - 1pm (Online)

     

    Who should Attend:

    Those with an entry level knowledge of Revenue Management, who would like to grow this knowledge and gain a practical understanding of revenue management principles. The programme will also support the development of employees currently working within reservation and front office roles, providing them with revenue management skills

    Course outline (key topics):

    Revenue Management Concepts and Metrics

    Pricing and Segmentation

    Distribution and Technology Choosing a competitive set

    The importance of reputation management

    Monitoring industry trends – current and future

    How effective collaboration between the Revenue, Sales & Marketing functions contribute to commercial success

    How to build and lead an effective and proactive revenue culture within your property

    Tips on remaining agile in an ever changing environ  

     

    Trainers:

    Deirdre McDonald and Amanda O’Donovan of the Innovate Room  

    Price €195 pp  - for Members

    Price €250 pp - for non-Members  

    This course is limited to 20 people.

    For more information, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie
  • Adobe InDesign CC: Part 1

    80.00100.00

    Dates:

    Wednesday 11th October 2023  

    Duration:

    9.30am to 4.30pm – 1 day, by webinar

     

    Overview:

    This course has all the tools you need to elevate the look of your document and get it out to the people who need to see it, whether it be in print or on the web.  

    Who should attend:

    This course is intended for students who want to use the basic tools and features of InDesign for creating professional page layouts and designs.

     

    Course Outline:

    Lesson 1: Getting Started with InDesign

    Identify Components of the InDesign Interface

    Customize the InDesign Interface

    Apply the Navigation Controls and Set Preferences

    Lesson 2: Designing a Document

    Establish Project Requirements

    Apply Design Principles

    Create a New Document

    Add Text to a Document

    Add Graphics to a Document

    Lesson 3: Customizing a Document

    Format Characters and Paragraphs

    Apply Colors, Swatches, and Gradients

    Create and Apply Styles

    Lesson 4: Working with Page Elements

    Arrange and Align Objects

    Apply Layers

    Transform and Manipulate Objects

    Thread Text Frames

    Edit Text

    Lesson 5: Building Tables

    Create and Modify a New Table

    Format a Table

    Lesson 6: Preparing a Document for Delivery

    Resolve Errors in a Document

    Export Files for Printing and for the Web

     

    Trainer:

    Sharon O’Neill, New Horizons  

    Fee:

    Members €80 pp Non Members €100 pp  

    Booking:

    Book online below. For more information, email Dervla O’Neill at oneilld@ihf.ie  or call 086 083 6626 for more information
  • Delivery:

    Tuesday, 25th October 2022

    9.30am – 5pm, online delivery.

     

    Overview:

    Adobe Photoshop CC is a leading graphic creation application, popular among graphic designers, illustrators, and photographers. Photoshop's numerous features work together to provide a comprehensive toolset for you, the design professional. This course delves into some of the more advanced image creation and editing techniques, and offers you hands-on activities that demonstrate how these techniques can be used in combination to create exciting visual effects.

     

    Who Should Attend:

    Anyone who wants to use the robust features of Photoshop to enhance, modify, and organize their photographs, and anyone interested in working toward the Visual Communications with Adobe Photoshop CC certification. To ensure a student’s success in this course, students should have a basic comfort level with digital photography. For example, you have used a digital camera and have downloaded images to your computer or other storage device.

     

    Objectives:

    This course will prepare students to use the most common basic features of Adobe Photoshop CC. In this course, students will:

    • Use brushes, gradients, and tool presents to create raster images
    • Apply vector paths, shape drawing tools, type, and type special effects
    • Apply advanced layer techniques with masks, filters, layers, and smart objects
    • Apply actions and batch processing to automate tasks
    • Edit video by using timelines, transitions, graphics, titles, and animation
    • Set project requirements by identifying the purpose, audience, copyright rules, and project management tasks

    Prerequisites:

    Have taken the Adobe Photoshop Part 1 – Beginner Course.  

    Trainer:

    Sharon O’Neill

    With centres across 6 continents, New Horizons is truly a Global leader in the provision of Information Technology and Business Process training. We have worked with Skillnets in Ireland over the last 12 years. We offer the Irish Hotels Federation Skillnet an unparalleled combination of our innovative, award-winning learning methods, which have revolutionised the way students learn, retain and apply new knowledge.

     

    Price

    Members: €80 pp

    Non-Members: €100 pp  

    Min 8 persons and Max 12.

  • Advanced English  for Hotels (Level 3) - limited to 8 pax

    What previous participant think? "I am really enjoying my English classes. Steve Paget is a very good teacher who explains sentences and words very well. I am much more confident now and will recommend this course to everyone!" Aneta Smigielska,  Arthaus House, Dublin "I feel more confident in conversations with my team and our customers now." Piyawun O'Leary, Dooleys Hotel

    Dates:

    Wednesday 5th October 2pm to 4pm , and every Wednesday afternoon x 10 weeks ( ends Wednesday 14th December)

    - All Online

     

    Language Level:

    For those who can speak fluently without much obvious searching for expressions, present clear, detailed descriptions of complex subjects and understand a variety of speakers in both formal and informal contexts.

    What you will learn?

    ·        Further develop trainees’ abilities to communicate in a polite and professional manner via email and in person ·        Introduce trainees to language to help them effectively deal with complaints ·        Provide trainees with the language and tools to delegate tasks in a respectful yet assertive manner ·        Develop the trainees language to be able to actively participate in and lead team meetings ·        Develop the trainees English competence for dealing with sensitive issues ·        Further develop the trainees confidence in using English so that they feel that they can move into or improve their performance in a supervisory/managerial role ·        Provide the trainees with the language to politely make recommendations ·        Introduce important events and celebrations in Irish culture  

    Trainers:

    All talk Training are specialists in English training focused on hotel terminology and language.  

    Price €280 pp  - for Members

    Price €325 pp - for non-Members  

    This course is limited to 8 people.

    To book online – NOTE: all participants must take a quick oral test before level is confirmed. For more information, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie
  • Dates:

    Wednesday 1st February 2023

     

    Duration:

    9.30am to 5pm – 1 day, by webinar

     

    Overview:

    This course is designed for students desiring to gain skills necessary to create macros, collaborate with others, audit and analyse data, incorporate multiple data sources, and import data. In this course, students will learn how to automate common tasks, apply advanced analysis techniques to more complex data sets, collaborate on worksheets with others, and share Excel data with other applications.

     

    Course Objectives:

    Upon successful completion of this course, students will be able to enhance productivity and efficiency by streamlining workflow, collaborate with others, and audit and analyse data.

     

    Course Content:

    Once you complete Excel 2016 - Part 3, you’ll be able to perform advanced data analysis, collaborate on workbooks and automate workbook functionality. This course empowers you to:
    • Refer to internal and external worksheets
    • Perform LOOKUPs and audit formulas
    • Share and protect workbooks
    • Automate workbook functionality using validation rules and macros
    • Create sparklines and map data
    • Forecast data
     

    Prerequisites:

    To ensure success, students should have completed Excel Essentials (Part 1) and Excel Functions Including Pivot Tables and Lookups (Part 2) or have the equivalent knowledge and experience.  

    Trainer:

    Sharon O’Neill, New Horizons  

    Fee:

    Members €80 pp Non Members €100 pp  

    Booking:

    Book online below. For more information, email Dervla O’Neill at oneilld@ihf.ie  or call 086 083 6626 for more information
  • Dates:

    Monday 12th February 2024  

    Duration:

    9.30am to 5pm – 1 day, by webinar

     

    Overview:

    This course is designed for students desiring to gain skills necessary to create macros, collaborate with others, audit and analyse data, incorporate multiple data sources, and import data. In this course, students will learn how to automate common tasks, apply advanced analysis techniques to more complex data sets, collaborate on worksheets with others, and share Excel data with other applications.

     

    Course Objectives:

    Upon successful completion of this course, students will be able to enhance productivity and efficiency by streamlining workflow, collaborate with others, and audit and analyse data.

     

    Course Content:

    Once you complete Excel 2016 - Part 3, you’ll be able to perform advanced data analysis, collaborate on workbooks and automate workbook functionality. This course empowers you to:
    • Refer to internal and external worksheets
    • Perform LOOKUPs and audit formulas
    • Share and protect workbooks
    • Automate workbook functionality using validation rules and macros
    • Create sparklines and map data
    • Forecast data
     

    Prerequisites:

    To ensure success, students should have completed Excel Essentials (Part 1) and Excel Functions Including Pivot Tables and Lookups (Part 2) or have the equivalent knowledge and experience.  

    Trainer:

    Sharon O’Neill, New Horizons  

    Fee:

    Members €80 pp Non Members €100 pp  

    Booking:

    Book online below. For more information, email Dervla O’Neill at oneilld@ihf.ie  or call 086 083 6626 for more information
  • Dates:

    Monday 13th November 2023  

    Duration:

    9.30am to 5pm – 1 day, by webinar

     

    Overview:

    This course is designed for students desiring to gain skills necessary to create macros, collaborate with others, audit and analyse data, incorporate multiple data sources, and import data. In this course, students will learn how to automate common tasks, apply advanced analysis techniques to more complex data sets, collaborate on worksheets with others, and share Excel data with other applications.

     

    Course Objectives:

    Upon successful completion of this course, students will be able to enhance productivity and efficiency by streamlining workflow, collaborate with others, and audit and analyse data.

     

    Course Content:

    Once you complete Excel 2016 - Part 3, you’ll be able to perform advanced data analysis, collaborate on workbooks and automate workbook functionality. This course empowers you to:
    • Refer to internal and external worksheets
    • Perform LOOKUPs and audit formulas
    • Share and protect workbooks
    • Automate workbook functionality using validation rules and macros
    • Create sparklines and map data
    • Forecast data
     

    Prerequisites:

    To ensure success, students should have completed Excel Essentials (Part 1) and Excel Functions Including Pivot Tables and Lookups (Part 2) or have the equivalent knowledge and experience.  

    Trainer:

    Sharon O’Neill, New Horizons  

    Fee:

    Members €80 pp Non Members €100 pp  

    Booking:

    Book online below. For more information, email Dervla O’Neill at oneilld@ihf.ie  or call 086 083 6626 for more information
  • Out of stock

    Advanced Revenue Management

    195.00250.00

    – Commercial Strategy, Structure & Communication

    Limited to 20 places Download our brochure here  

    Date:

    Thursday 9th, 16th and 23rd of February 2023  

    Duration:

    The format is 2pm - 4.30pm (Online)

    Objectives of the Programme:

    • Pricing, Forecasting & Segmentation – Practising Agility in an ever-changing Environment
    • Benchmarking and Reputation – Why it is an integral part of any revenue strategy
    • Commercial Focus – Structure, Strategy & Communication
     

    About The Programme:

    An Advanced Revenue Management programme aimed at hospitality professionals with at least 2 years’ experience in a Revenue or Commercial role. This course is aimed at those who would like to expand their knowledge within the revenue discipline and are interested in growing more commercial awareness and revenue culture within their property. The programme will also support the development of employees currently working within Sales, Marketing, Digital Marketing and GM roles, providing them with an understanding of the importance and effectiveness of a strong, collaborative commercial team.  

    Trainers:

    Oonagh Cremins, - Owner, The Innovate Room Amanda O’Donovan - Commercial Consultant  

    Booking:

    Places are limited to 20 people. For more information, email Dervla O’Neill at oneilld@ihf.ie or call 086 083 6626 for more information
  • Advanced Revenue Management

    – Commercial Strategy, Structure & Communication  

    Click here to download the brochure.

     

    Dates:

    3 Thursdays: 10th, 17th & 24th October 2024

    The format is 10am - 12.30pm (Online)

     

    About the Programme:

    An Advanced Revenue Management programme aimed at hospitality professionals with at least 2 years’ experience in a Revenue or Commercial role. This course is aimed at those who would like to expand their knowledge within the revenue discipline and are interested in growing more commercial awareness and revenue culture within their property. The programme will also support the development of employees currently working within Sales, Marketing, Digital Marketing and GM roles, providing them with an understanding of the importance and effectiveness of a strong, collaborative commercial team.

    Objectives of the Programme:

    What you will learn:

    • Pricing, Forecasting & Segmentation – Practising Agility in an ever-changing environment
    • Benchmarking and Reputation – Why it is an integral part of any revenue strategy
    • Commercial Focus – Structure, Strategy & Communication

     

    Trainers:

    Sandra Gannon and Amanda O’Donovan of the Innovate Room  

    Price €195 pp  - for Members

    Price €250 pp - for non-Members  

    This course is limited to 20 people. Book your place below.

    For more information, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie
  • Advanced Revenue Management

    – Commercial Strategy, Structure & Communication  

    Click here to download the brochure.

     

    Dates:

    3 Thursdays: 14th, 21st and 28th February 2024.

    The format is 10am - 12.30pm (Online)

     

    About the Programme:

    An Advanced Revenue Management programme aimed at hospitality professionals with at least 2 years’ experience in a Revenue or Commercial role. This course is aimed at those who would like to expand their knowledge within the revenue discipline and are interested in growing more commercial awareness and revenue culture within their property. The programme will also support the development of employees currently working within Sales, Marketing, Digital Marketing and GM roles, providing them with an understanding of the importance and effectiveness of a strong, collaborative commercial team.

    Objectives of the Programme:

    What you will learn:

    • Pricing, Forecasting & Segmentation – Practising Agility in an ever-changing environment
    • Benchmarking and Reputation – Why it is an integral part of any revenue strategy
    • Commercial Focus – Structure, Strategy & Communication

     

    Trainers:

    Sandra Gannon and Amanda O’Donovan of the Innovate Room  

    Price €195 pp  - for Members

    Price €250 pp - for non-Members  

    This course is limited to 20 people. Book your place below.

    For more information, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie
  • Advanced Revenue Management

    – Commercial Strategy, Structure & Communication  

    Click here to download the brochure.

     

    Dates:

    3 Thursdays: 14th, 21st & 28th November 2024

    The format is 10am - 12.30pm (Online)

     

    About the Programme:

    An Advanced Revenue Management programme aimed at hospitality professionals with at least 2 years’ experience in a Revenue or Commercial role. This course is aimed at those who would like to expand their knowledge within the revenue discipline and are interested in growing more commercial awareness and revenue culture within their property. The programme will also support the development of employees currently working within Sales, Marketing, Digital Marketing and GM roles, providing them with an understanding of the importance and effectiveness of a strong, collaborative commercial team.

    Objectives of the Programme:

    What you will learn:

    • Pricing, Forecasting & Segmentation – Practising Agility in an ever-changing environment
    • Benchmarking and Reputation – Why it is an integral part of any revenue strategy
    • Commercial Focus – Structure, Strategy & Communication

     

    Trainers:

    Sandra Gannon and Amanda O’Donovan of the Innovate Room  

    Price €195 pp  - for Members

    Price €250 pp - for non-Members  

    This course is limited to 20 people. Book your place below.

    For more information, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie
  • Out of stock

    Advanced Revenue Management

    – Commercial Strategy, Structure & Communication  

    Click here to download the brochure.

     

    Dates:

    3 Thursdays: 22nd, 29th February and 7th March 2024.

    The format is 10am - 12.30pm (Online)

     

    About the Programme:

    An Advanced Revenue Management programme aimed at hospitality professionals with at least 2 years’ experience in a Revenue or Commercial role. This course is aimed at those who would like to expand their knowledge within the revenue discipline and are interested in growing more commercial awareness and revenue culture within their property. The programme will also support the development of employees currently working within Sales, Marketing, Digital Marketing and GM roles, providing them with an understanding of the importance and effectiveness of a strong, collaborative commercial team.

    Objectives of the Programme:

    What you will learn:

    • Pricing, Forecasting & Segmentation – Practising Agility in an ever-changing environment
    • Benchmarking and Reputation – Why it is an integral part of any revenue strategy
    • Commercial Focus – Structure, Strategy & Communication

     

    Trainers:

    Sandra Gannon and Amanda O’Donovan of the Innovate Room  

    Price €195 pp  - for Members

    Price €250 pp - for non-Members  

    This course is limited to 20 people. Book your place below.

    For more information, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie
  • – Commercial Strategy, Structure & Communication

    Limited to 20 places Download our brochure here  

    Dates:

    Thursday 27th April 2023, Time: 2pm - 4.30pm Thursday, 4th May 2023, Time: 2pm - 4.30pm Thursday 11th May 2023, Time: 2pm - 4.30pm  

    Duration:

    The format is 2pm - 4.30pm (Online)

    Objectives of the Programme:

    • Pricing, Forecasting & Segmentation – Practising Agility in an ever-changing Environment
    • Benchmarking and Reputation – Why it is an integral part of any revenue strategy
    • Commercial Focus – Structure, Strategy & Communication
     

    About The Programme:

    An Advanced Revenue Management programme aimed at hospitality professionals with at least 2 years’ experience in a Revenue or Commercial role. This course is aimed at those who would like to expand their knowledge within the revenue discipline and are interested in growing more commercial awareness and revenue culture within their property. The programme will also support the development of employees currently working within Sales, Marketing, Digital Marketing and GM roles, providing them with an understanding of the importance and effectiveness of a strong, collaborative commercial team.  

    Trainers:

    Created with GIMP

    Oonagh Cremins, - Owner, The Innovate Room   Amanda O’Donovan - Commercial Consultant  

    Booking:

    Places are limited to 20 people. For more information, email Dervla O’Neill at oneilld@ihf.ie or call 086 083 6626 for more information
  • Advanced Revenue Management

    – Commercial Strategy, Structure & Communication  

    Click here to download the brochure.

     

    Dates:

    Wednesday 1st, 8th and 15th of November 2023

    The format is 10am - 12.30pm (Online)

     

    About the Programme:

    An Advanced Revenue Management programme aimed at hospitality professionals with at least 2 years’ experience in a Revenue or Commercial role. This course is aimed at those who would like to expand their knowledge within the revenue discipline and are interested in growing more commercial awareness and revenue culture within their property. The programme will also support the development of employees currently working within Sales, Marketing, Digital Marketing and GM roles, providing them with an understanding of the importance and effectiveness of a strong, collaborative commercial team.

    Objectives of the Programme:

    What you will learn:

    • Pricing, Forecasting & Segmentation – Practising Agility in an ever-changing environment
    • Benchmarking and Reputation – Why it is an integral part of any revenue strategy
    • Commercial Focus – Structure, Strategy & Communication

     

    Trainers:

    Sandra Gannon and Amanda O’Donovan of the Innovate Room  

    Price €195 pp  - for Members

    Price €250 pp - for non-Members  

    This course is limited to 20 people. Book your place below.

    For more information, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie

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