Thurs 1

AI for Hotel Leaders: Know AI. Use AI. Govern AI.

• 2pm – 4pm
• Online

Leadership and Management Development Programme for Irish Hotels and Guesthouses

• 11 key management modules
• Mixture of 7 full days and 3 half days
• ESF co-Funded

Fri 2

Mon 5

Tues 6

Train the Trainer Accredited (QQI L6)

Daytime Virtual Course – 4 Days in duration

9.30am – 4.30pm (Breaks included)

ESF + Funded

Weds 7

Why You Don’t Need to be Happy

• 10am to 11am – 60 minutes
• Online

Best Practice Business Writing & Email Etiquette for your Hotel

• 9.30am to 4.30pm
• Online

A Roadmap for Revenue Management
– The A-Z of Hotel Revenue Management

• 4 Wednesdays
• 10am – 12.30pm
• Online

ADVANCED Leadership and Management Development Programme for Irish Hotels and Guesthouses

• 8 key management modules
• Mixture of 3 full days and 5 half days

Thurs 8

Presentation Skills Training for Hotel Teams

• 2 dates
• 9.30am to 1pm
• Online

MS Excel (Level 1)

• 9.30am to 4.30pm
• Online

E I Mastery for Leaders Programme (For GM, People Managers & HR)

• 4 x half day interactive sessions
• 10 am to 12.30 pm
• Online

Fri 9

Mon 12

Tues 13

Weds 14

Buddy to Boss – Leadership in Hospitality Programme

• In-person full day
• 2nd day online – 9.30am-1pm

Thurs 15

MS Excel (Level 1)

• 9.30am to 4.30pm
• Online

Fri 16

Mon 19

Tues 20

New – Managing Grievance Investigations

• 10am to 1.00pm
• Online

Mental Health Supports Training

Develop the right tools to support colleagues

• 2 full days
• Online

Communication Skills for International F&B Staff – 5 weeks

• 5 x Tuesdays
• 2-hour sessions, online
• 2pm to 4pm

Supervisory Management for New Hotel Supervisors

• 6 dates
• Mix of in-person and online

Weds 21

Capture the Moment: Phone Photography & Video for Hotel Teams

• In person event
• Dublin city centre Hotel
• 9.30am to 12.30pm or 1.30pm to 4.30pm

Intermediate Revenue Management – Continuing the Journey

• a 2.5-hour online immersion workshop
• 2.00pm – 4.30pm

NEW – GDPR – General Data Protection Regulation – what you need to know!

• 10am to 12noon
• Online

Thurs 22

Handling Inbound Sales Enquiries

• Full-Day Workshop
• 9.30am – 12.30pm and again from 1.30pm to 4.30pm
• Online

What To Do When Your HRT Is Not Helping Enough

• 10am to 11.30am
• Online

Fri 23

Mon 26

Tue 27

Wed 28

AI For Hotels Programme – Transform Your Hotel Operations with Artificial Intelligence

• CPD Accredited Certificate of Completion
• 5 dates, plus Mentoring

Thu 29

Communication Skills for Non-native English-speaking Supervisors and Managers

• 2 half days
• 9.30am – 1pm

Fri 30