Delivery
10 Days from Thursday, 22nd September to Thursday, 9th December 2021
6 full days and 4 half days
Who should attend?
Aimed at new and aspiring hotel managers and supervisors
Modules Include:
- Role of the Manager
- Marketing Planning
- Human Resources
- F&B Operations Management
- Health and Safety
- Revenue Management
- Kitchen and Waste Management
- Financial Management
- Upselling and Customer Service
Assessment:
Short assessments will follow each module to address current challenges in your property Participants who successfully complete all assignments will be presented with an IHF Skillnet Certificate of Achievement
Trainer:
Course Leader is Marc Thornton of DTA Consulting, a leading marketing, sales and customer care trainer in the hospitality market. The nine key management modules are delivered by leading hotel industry experts.
Price:
IHF Member €495 pp
Non IHF Member €595 PP
Maximum 20 places
For more information or to book, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie