(Click to download Brochure)

Delivery

10 Days from Thursday, 23rd September to Thursday, 9th December 2021

6 full days and 4 half days

Who should attend?

Aimed at new and aspiring hotel managers and supervisors

Modules Include:

  • Role of the Manager
  • Marketing Planning
  • Human Resources
  • F&B Operations Management
  • Health and Safety
  • Revenue Management
  • Kitchen and Waste Management
  • Financial Management
  • Upselling and Customer Service

Assessment:

Short assessments will follow each module to address current challenges in your property Participants who successfully complete all assignments will be presented with an IHF Skillnet Certificate of Achievement

Trainer:

Course Leader is Marc Thornton of DTA Consulting, a leading marketing, sales and customer care trainer in the hospitality market. The nine key management modules are delivered by leading hotel industry experts.

Price:

IHF Member €495 pp

Non IHF Member €595 PP

Maximum 20 places

For more information or to book, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie

(Click to download Brochure)