English Language Training – How to be more friendly when interacting with guests and colleagues

Date: Thursday 31 March

Duration 10am to 12 pm 2 hour workshop (Online live)

Content

What is considered to be polite and friendly  varies from culture to culture and  interactions with people in a different culture and language to your own can, sometimes, be misunderstood. In this session, you will learn what ‘polite and friendly’ looks and sounds like in the English language and in the Irish culture. This will allow you to offer the best possible customer service to your hotel guests and to ensure that you build rapport and good relations with your colleagues.

Trainer

All Talk Training – specialists in English for hotels and guesthouses

NOTE – Trainee should be able to hold a simple conversation in English with ease

Fee:

€35 pp Member
€50 Non Member

Booking:

Book online below.

For more information, email Dervla O’Neill at oneilld@ihf.ie  or call 086 083 6626 for more information