HR Management

Aimed at those working in hotel human resources roles, with over 12 month’s experience. The programme is intended to develop the capacity for participants to achieve greater success through the successful management of people.

  • Dates:

    7 dates, between 8th February – 3rd May 2023

    Duration:

    The format is 9.30am– 12.30pm (Online) and 1.00pm – 4.00pm (In person) Download Programme Outline here.   “You can build a palace, but you need people to run it - This programme is designed to do just that! The emphasis is on developing quality skills for those who are responsible for recruiting, selecting, motivating, rewarding, team building and developing staff in the hotel sector." Programme Director - Angela Harvey, Griffith College  

    What did the class of 2021 think?

    "I found the course to be hugely beneficial and completely relevant to hotel HR. One of my main concerns was the time and how much commitment was involved but it blended very well and three hours a week was perfect." - Grainne Maunsell, HR Manager, Ballygarry House   “If it was allowed I would nearly sign up again! HR sometimes can be quite isolating but we met a lovely group of HR people and can share stories and ask questions in confidence. Anyone would be lucky to get on this course and learn from the best.” - Caroline Doherty, HR Manager, Dromhall and Randles Hotel   “The course enabled me to identify the gaps I had in my organisation and then gave me the tools to help me to set up the policies and procedures I was missing.” - Siobhan Howley, HR Director, Callanan Hotels  

    Fee:

    Members €795 pp Non Members €995 pp  

    Booking:

    Places are limited to 20 people. Apply now by emailing Dervla O’Neill at oneilld@ihf.ie  or call 086 083 6626 for more information
  • Dates:

    11 dates between 7th February - 1st May 2024  

    Duration:

    The format is 9.30am– 12.30pm (Online) and 1.00pm – 4.00pm (In person)  

    Click here to download the brochure.

     

    About the Programme:

    The Applied Human Resource Management programme is designed for those working in human resources supervisory and management roles in the hotel sector. It equips participants with the management skills, tools and techniques to advance their own supervision performance. The programme is intended to develop the capacity for participants (with over 12 months' experience) to achieve greater success through the successful management of people. It is designed to develop the participants’ management capabilities enabling them to build, motivate and manage successful teams and individuals.  

    Objectives of the Programme:

    The Applied Human Resource Management programme delivers key objectives for senior staff so that they are able to:
    • Recognise the key factors involved in human resource management to develop the capacity for hotels to achieve greater success through people.
    • Demonstrate an in-depth understanding of the major human resource issues involved in managing a diverse and multicultural workforce.
    • Identify the key factors involved in building, motivating, retaining, and developing teams of people.
    • Apply best practice skills in recruitment and selection, talent retention, team building, employment law, performance management and motivation.
      “You can build a palace, but you need people to run it - This programme is designed to do just that! The emphasis is on developing quality skills for those who are responsible for recruiting, selecting, motivating, rewarding, team building and developing staff in the hotel sector." Programme Director - Angela Harvey, Griffith College  

    Fee:

    Members €795 pp Non Members €995 pp  

    Booking:

    Places are limited to 20 people. Book now below, or email Dervla O’Neill at oneilld@ihf.ie  or call 086 083 6626 for more information
  • Dates:

    11 dates between 25th September - 18th December 2024  

    Duration:

    The format is 9.30am– 12.30pm (Online) and 1.00pm – 4.00pm (In person)  

    Click here to download the brochure.

     

    About the Programme:

    The Applied Human Resource Management programme is designed for those working in human resources supervisory and management roles in the hotel sector. It equips participants with the management skills, tools and techniques to advance their own supervision performance. The programme is intended to develop the capacity for participants (with over 12 months' experience) to achieve greater success through the successful management of people. It is designed to develop the participants’ management capabilities enabling them to build, motivate and manage successful teams and individuals.  

    Objectives of the Programme:

    The Applied Human Resource Management programme delivers key objectives for senior staff so that they are able to:
    • Recognise the key factors involved in human resource management to develop the capacity for hotels to achieve greater success through people.
    • Demonstrate an in-depth understanding of the major human resource issues involved in managing a diverse and multicultural workforce.
    • Identify the key factors involved in building, motivating, retaining, and developing teams of people.
    • Apply best practice skills in recruitment and selection, talent retention, team building, employment law, performance management and motivation.
      “You can build a palace, but you need people to run it - This programme is designed to do just that! The emphasis is on developing quality skills for those who are responsible for recruiting, selecting, motivating, rewarding, team building and developing staff in the hotel sector." Programme Director - Angela Harvey, Griffith College  

    Fee:

    Members €795 pp Non Members €995 pp  

    Booking:

    Places are limited to 20 people. Book now below, or email Dervla O’Neill at oneilld@ihf.ie  or call 086 083 6626 for more information
  • Dates:

    11 dates between September – December 2023  

    Duration:

    The format is 9.30am– 12.30pm (Online) and 1.00pm – 4.00pm (In person) Download Programme Outline here.   “You can build a palace, but you need people to run it - This programme is designed to do just that! The emphasis is on developing quality skills for those who are responsible for recruiting, selecting, motivating, rewarding, team building and developing staff in the hotel sector." Programme Director - Angela Harvey, Griffith College  

    What did they think?

    "I found the course to be hugely beneficial and completely relevant to hotel HR. One of my main concerns was the time and how much commitment was involved but it blended very well and three hours a week was perfect." - Grainne Maunsell, HR Manager, Ballygarry House   “If it was allowed I would nearly sign up again! HR sometimes can be quite isolating but we met a lovely group of HR people and can share stories and ask questions in confidence. Anyone would be lucky to get on this course and learn from the best.” - Caroline Doherty, HR Manager, Dromhall and Randles Hotel   “The course enabled me to identify the gaps I had in my organisation and then gave me the tools to help me to set up the policies and procedures I was missing.” - Siobhan Howley, HR Director, Callanan Hotels  

    Fee:

    Members €795 pp Non Members €995 pp  

    Booking:

    Places are limited to 20 people. Book now below, or email Dervla O’Neill at oneilld@ihf.ie  or call 086 083 6626 for more information
  • *Griffith College plans to submit the programme to QQI for validation as a Certificate award at NFQ level 7 with 10 ECTS. (Click to download Brochure) Delivery 12 half days from Wednesday, 22nd September to Wednesday 15th December 2021 9 online and 3 In person (venue is Griffith College, Dublin) Who should attend? Aimed at those working in hotel human resources roles, with over 12 month’s experience.  The programme is intended to develop the capacity for participants to achieve greater success through the successful management of people. Modules Include:
    • General Human Resource Management
    • Recruitment and Selection
    • Employment Law
    • Performance Management and Team Building
    • Diversity Management
    • Employee Development
      Assessment Programme participants are required to complete two assessment tasks that evidence particular knowledge, skills and competences to meet the learning outcomes Trainer: Griffith College is one of the largest independent higher education institutions in Ireland. The college has extensive direct experience of supporting human resource management training within the hotel sector. Angela Harvey is Programme Director with over twenty years’ extensive experience working in large global hotel chains, Angela brings a wealth of knowledge to her classes on human Resources, Strategy and Marketing Deirdre Gorman is the Programme Director for the Diploma and BA courses in International Hospitality Management. She has over twenty years of experience in the hospitality industry and ten years of lecturing experience Price: IHF Member €750 pp Non IHF Member €900 pp Maximum 20 places For more information or to book, call Dervla O’Neill on (086) 083 6626, or email: oneilld@ihf.ie (Click to download Brochure)
  • Date : Thursday 28th April

    Duration 10am to 1pm (3 hour workshop - Online)

     

    Who should attend? 

    HR Managers and Practitioners, General Managers, Senior Managers, Heads of Departments/Supervisors, anyone with the responsibility of appraising the work of others in a hotel business.

     

    Course outline (key topics) 

    • The role of Performance Management
    • Why is Performance Management important – objectives/purpose
    • Linking Performance Management and the strategy of the hotel business
    • Importance of Motivation in the hotel workplace
    • Challenges to monitoring employees using Performance Appraisal as a tool
    • Performance Management and Rewards
     

    Course Learning outcomes 

    1. Demonstrate a clear understanding of the role of Performance Management.
    2. Analyse best practice in Performance Management and its impact on motivation and business competitiveness
    3. Discuss the approaches to performance appraisal and reward that can be adopted and which contribute to organisational effectiveness and competitive advantage.
    4. Be aware of trend directions in managing performance and rewarding performance.
     

    Trainer

    Angela Harvey

    – Experienced hotel mentor and senior lecturer at Griffith College Dublin and Course Director with the IHF Skillnet HRM Applied Certificate

     

    Course Fee

    €65 pp Member €85 Non Member

     

    Booking:

    Book online below. For more information, email Dervla O’Neill at oneilld@ihf.ie  or call 086 083 6626 for more information

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